F.A.Q.

In the Netherlands you can expect your order within 2 working days. For other European countries it can take up to 5 working days. You’ll receive a track and trace number when the package is send. With this number you can “follow” the status of your order. If you’ve haven’t received your order within that period, please contact us!

We only accept returns that are returned within 10 working days after you have received your order. The return costs are at own expense. You can tick on the invoice which item you want to return and which you want to exchange. When you want to return an item we’ll refund the amount to the account you’ve paid with. The refund as the exchange will take place within 5 working days.

Yes, you can find our size guides for woman, Girls and Madame here. If you have problems with finding the right size please don’t hesitate to contact us. You can send us an email to Webshop@supertrash.nl or call us on 0031 20 764 0020

You need to tick on the boxes of your invoice to indicate that you want a refund. After we’ve received and processed your return we’ll refund the amount, within 5 working days, to the account you’ve paid with.

When we can reorder an item this will be restocked on the Webshop. Just keep an eye on the Webshop!

We’ll be sad if you cancel the subscription, but if you really want to leave us you can tick on the unsubscribe button. You can always subscribe again!

When you’ve received an item you didn’t order you can return this free of costs. But we have to ask you to contact us first so we can help you through the process. You can send us an email to Webshop@supertrash.nl or call us on 0031 20 764 0020

We like to give you plenty of payment options, so you can use any of the cards listed below. We also take security very seriously indeed, so your details will be safe with us. Visa- Mastercard- American Express- Maestro – Paypal - iDeal

We don’t mind questions at all and we want to help you in every way we can, so don’t hesitate to contact us with questions! You can send an email to Webshop@supertrash.nl or call us on 0031 20 764 0020. When you’ve send us an email you’ll hear from us within 2 working days